(Apply Now) Front Office Assistant
Location: Rutland
Posted on: June 23, 2025
|
|
Job Description:
Front Office Assistant Rutland-VT-05701-United States Provides
integral first contact for all the clinic customers including
patients, referring offices, physicians, and providers. Serves as
the initial impression for many customers and is important to the
organization’s customer service reputation. Responsible for key
components of finical integrity of each patient encounter including
registering patients with complete demographic, insurance, and
clinical information to assure accurate records and timely billing
for services rendered, providing accurate information regarding
payments to the patients and collecting co-payments at point of
service. Appropriately handles multiple incoming phone calls and
face to face conversations from a variety of customers with high
levels of integrity, triaging, and trouble shooting. Communicates
with patients any pertinent visit information, such as when to
arrive and any preparation for their clinic visits, diagnostic
testing, or procedure. Helps clinical staff as needed and performs
all the clerical duties necessary for patients to be seen within
the clinic timely. Focus will always be on patient needs and
efficient use of hospital resources. Minimum Education - High
School diploma or equivalent. Minimum Work Experience - 2 years
secretarial experience or medical office training including 1 year
patient or customer service experience. - Experience using a
computerized health information system. Required Skills, Knowledge,
and Abilities - Excellent oral and written communication skills. -
Demonstrated strong knowledge of basic computer skills. -
Demonstrated moderate knowledge of Medical Terminology. Pay range:
$16.60 - 24.65 PM24 PI776f882cbc5e-37156-33405463
Keywords: , Leominster , (Apply Now) Front Office Assistant, Administration, Clerical , Rutland, Massachusetts