LeominsterRecruiter Since 2001
the smart solution for Leominster jobs

Shift Manager Norwood, MA External Candidate Area 166 * The Wendy's Co

Company: Wendys
Location: Norwood
Posted on: August 19, 2019

Job Description:

Overview

As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager; however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.

Specific Responsibilities Include:

  • Train, monitor and reinforce food safety procedures to crew members.
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to \"Delight Every Customer\".
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed. Open/Close Shift Manager Overview:
    In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.

    Kitchen Shift Manager Position Overview:

    The Restaurant Kitchen Manager is responsible for ensuring we are upholding our commitment to Quality. In this role, you directly impact the ability of the restaurant to \"Delight Every Customer\" by ensuring compliance in the areas of service, production, quality, and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will mentor and train team members as you continue your path of personal and professional development.

    Customer Service Shift Manager Position Overview:

    As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to \"Delight Every Customer\". You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You'll be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.

    The Wendy's Company is the world's second largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.

    Associated topics: assistant restaurant manager, back end, conference, day manager, deli manager, director food and beverage, gm, partner, restaurant general manager, service manager

Keywords: Wendys, Leominster , Shift Manager Norwood, MA External Candidate Area 166 * The Wendy's Co, Executive , Norwood, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Vessel Construction Manager
Description: We are looking for a Vessel Construction Manager VCM to join our team.----The VCM will lead the new design/ build and improvement projects from conception to completion with little or no supervision. (more...)
Company: Jay Cashman, Inc.
Location: Quincy
Posted on: 09/16/2019

Product Manager, Competitive Intelligence - Boston
Description: Wayfair is seeking an entrepreneurial product professional to assist in driving the development of our new, in-house Competitive Intelligence System that will guide mission-critical decisions across all (more...)
Company: Wayfair
Location: Boston
Posted on: 09/16/2019

Director of Clinical Services
Description: Beacon Health OptionsJob Category: Clinical - Care MgmtReq : CHILD01460Schedule: Full TimeLocation: MA - BostonBeacon Care Services is currently seeking a Director of Clinical Servicesto join our team (more...)
Company: Beacon Health Options
Location: Boston
Posted on: 09/16/2019


Rooms Operations Manager
Description: POSITION TITLE: Rooms Operations Manager REPORTS TO: General Manager POSITION SUMMARY: Rooms Operation Manger should have an excellent level of hospitality and organizational awareness, and who can build (more...)
Company: Hotel Indigo Boston Garden
Location: Boston
Posted on: 09/16/2019

Senior Project Manager - Robotic Surgery - Boston
Description: The Senior Project Manager for an explosive growth medical device midsize startup in surgical robotics will manage the development life cycle for disruptive medical devices in a fast-paced, entrepreneurial (more...)
Company: LegacyMedSearch
Location: Quincy
Posted on: 09/16/2019

Vocation Case Manager PACT (Bachelor level)
Description: Eliot's PACT program is expanding and in need of a candidate that has case management experience, can develop treatment plans with the individual's participation. The ideal candidate will possess excellent (more...)
Company: Eliot Community Human Services
Location: Malden
Posted on: 09/16/2019

Senior SOC and Threat Intelligence Manager
Description: Overview br Mimecast is looking for a talented, experienced, enthusiastic and people focussed Senior SOC and Threat Intelligence Manager to lead, manage and mentor Mimecast's global SOC and Threat Intelligence (more...)
Company: Lexington, Massachusetts
Location: Lexington
Posted on: 09/16/2019

Nurse Practitioner Manager
Description: Local group is seeking a licensed and certified Nurse Practitioner to lead, manage, and train their team
Company: Northeast Healthcare Recruitment
Location: Woburn
Posted on: 09/16/2019

IT Director/ Information Technology Director
Description: The IT Director manages IT outsourced services for a given client. We need a hands-on professional that works as part of the team to
Company: ApTask
Location: Canton
Posted on: 09/16/2019

Ambulatory Social Work Case Manager
Description: Assists HUHS patients and their families coordinate medical, social, emotional, insurance, and vocational issues related to injury or illness. Conducts psychosocial assessments, either in-person or telephonic, (more...)
Company: Harvard University Health Services
Location: Cambridge
Posted on: 09/16/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Leominster RSS job feeds