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Customer Service positions open "Service Business Development Specialist"

Company: Ron Bouchards Auto Sales Inc
Location: Leominster
Posted on: September 17, 2022

Job Description:

Are you a passionate customer service professional who desires to make a difference and wants the opportunity to receive monetary incentives for doing so? If so, we encourage you to apply, come join our amazing team!

At Ron Bouchard we have been family-owned and operated for over 30 years, proudly serving Central Massachusetts and the surrounding communities. Our goal is to provide our customers with a lifetime of the absolute finest vehicle service, sales, financing and parts buying experiences. We will take care of all your vehicle needs. There is never a reason to go anywhere else, and we service any vehicle at our Everyday Low Prices!

As a Service Business Development Specialist you will monitor and follow up on Customer inquiries by phone & internet, providing outstanding customer service, organization and follow through.

We are growing, come join our TEAM!

Contributes to the success of the dealership by supporting the service departments by setting service appointments, fielding incoming calls and provides support as needed to create a consumer- friendly automotive service experience. This is done using approved telephone strategies, inbound control scripts and follow up process.

DUTIES & RESPONSIBILITIES:
BE THE CLEAR COMMUNCATION LINK BETWEEN THE CUSTOMER AND RON BOUCHARD AUTO STORES

COMMUNICATES GOALS AND PACE TO THE DEPT LEAD

MASTER ALL FEATURES OF DEALERSHIP CRM

MEET MINIMUM CALL STANDARDS AND DAILY WORK PLANS

MAINTAINS CONFIDENTIALITY OF PERSONAL INFORMATION IN COMPLIANCE WITH COMPANY POLICY AND FEDERAL & STATE REGULATIONS

Keywords: Ron Bouchards Auto Sales Inc, Leominster , Customer Service positions open "Service Business Development Specialist", Hospitality & Tourism , Leominster, Massachusetts

Click here to apply!

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