Customer Service positions open "Service Business Development Specialist"
Company: Ron Bouchards Auto Sales Inc
Posted on: September 17, 2022
Are you a passionate customer service professional who desires
to make a difference and wants the opportunity to receive monetary
incentives for doing so? If so, we encourage you to apply, come
join our amazing team!
At Ron Bouchard we have been family-owned and operated for over 30
years, proudly serving Central Massachusetts and the surrounding
communities. Our goal is to provide our customers with a lifetime
of the absolute finest vehicle service, sales, financing and parts
buying experiences. We will take care of all your vehicle needs.
There is never a reason to go anywhere else, and we service any
vehicle at our Everyday Low Prices!
As a Service Business Development Specialist you will monitor and
follow up on Customer inquiries by phone & internet, providing
outstanding customer service, organization and follow through.
We are growing, come join our TEAM!
Contributes to the success of the dealership by supporting the
service departments by setting service appointments, fielding
incoming calls and provides support as needed to create a consumer-
friendly automotive service experience. This is done using approved
telephone strategies, inbound control scripts and follow up
DUTIES & RESPONSIBILITIES:
BE THE CLEAR COMMUNCATION LINK BETWEEN THE CUSTOMER AND RON
BOUCHARD AUTO STORES
COMMUNICATES GOALS AND PACE TO THE DEPT LEAD
MASTER ALL FEATURES OF DEALERSHIP CRM
MEET MINIMUM CALL STANDARDS AND DAILY WORK PLANS
MAINTAINS CONFIDENTIALITY OF PERSONAL INFORMATION IN COMPLIANCE
WITH COMPANY POLICY AND FEDERAL & STATE REGULATIONS
Keywords: Ron Bouchards Auto Sales Inc, Leominster , Customer Service positions open "Service Business Development Specialist", Hospitality & Tourism , Leominster, Massachusetts
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