Shop and Deliver
Company: Instacart
Location: East Boston
Posted on: February 21, 2026
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Job Description:
At Instacart, we are redefining the way people shop for
groceries. As a Shop and Deliver Specialist, you will play a
crucial role in facilitating smooth, timely, and accurate delivery
of groceries to our customers. This position demands precision,
punctuality, and a deep understanding of customer service.
Utilizing our robust app and web platforms, you will select,
purchase, and deliver orders from our partnered retailers to ensure
customer satisfaction and maintain Instacart's reputation for
convenience and quality. Carefully select and purchase groceries as
per customer orders using the Instacart app. Coordinate efficiently
with retail partners and maintain up-to-date knowledge of inventory
and product availability. Deliver groceries within specified
timeframes, ensuring optimal condition and order accuracy. Manage
multiple orders simultaneously while maintaining professional
conduct and service. Handle and resolve customer issues relating to
delivery or order specifics in real time. Adhere to all
transportation laws and maintain a safe driving record. Provide
feedback to management on process improvements and customer
interactions, helping refine delivery operations. Proficiency in
using mobile devices and navigation software. Excellent
organizational and time management skills. Strong interpersonal and
communication abilities. Ability to handle physical requirements of
shopping and delivery, including lifting and carrying items.
Problem-solving skills and attention to detail. Valid driver’s
license and clean driving record. Background check required.
Keywords: Instacart, Leominster , Shop and Deliver, Logistics, Transportation & Drivers , East Boston, Massachusetts
