LeominsterRecruiter Since 2001
the smart solution for Leominster jobs

Personal Banking Representative, Leominster, MA

Company: Santander Holdings USA Inc
Location: Leominster
Posted on: November 15, 2020

Job Description:

Personal Banking Representative, Leominster, MA---2002853-Description-As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits.- With principal presence in the northeast U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals.- Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank. - The Senior Specialist, Personal Banker serves as the primary branch resource for sales opportunities, new product account openings and referrals and is responsible for developing and maintaining business customer relationships. S/he will identify the short and long term financial needs of both consumer and business customers by utilizing a needs and consultative based approach. - Responsibilities -

  • Evaluates and determines the financial needs of each customer, matches this to the appropriate Santander product or service and delivers the product or service in a manner which satisfies the customer
  • Expands and retains customer relationships, actively cross sells and resolves customer problems quickly and efficiently under the direction of the Branch Manager
  • S/he meets all goals and actively participates in all sales activities in the Branch
  • Helps with escalated service issues
  • Maintains accurate sales records and regularly reviews sales results with Branch Manager and prepares an action plan taking appropriate steps to meet/exceed sales objectives
  • Promotes and cross sells products and services based on customer need: guiding and directing customers in the selection of products, effectively utilizing sales, customer profiling and customer service skills to make significant contributions towards meeting individual and branch goals
  • Refer customers to business partners when applicable
  • Serves as the primary branch resource for sales opportunities, new product account openings and referrals, actively selling Bank products and services-Qualifications-Qualifications -
    • Bachelor's Degree, or equivalent work experience
    • 3-5 years in same or similar role
    • Ability to effectively ask questions and identify needs to enhance the customer relationship
    • Ability to handle confidential and sensitive information
    • Ability to operate independently in a fluid, dynamic high growth oriented environment and embrace change
    • Ability to problem solve and provide solutions to customer issues
    • Proficient financial skill set
    • Strong interpersonal skills; demonstration of poise, composure and confidence in front of clients and Bank senior management
    • Strong listening and customer service skills
    • Strong understanding of financial products and services
    • Minimal physical effort such as sitting, standing, and walking
    • Accurately identifies resource requirements to solve basic problems
    • Communicates clearly and precisely
    • Listens carefully and asks questions to clarify understanding
    • Knows who the organization's key customers and competitors are
    • Has basic understanding of financial services industry and how organizations operate
    • Learns about and diligently follows established risk management policies, processes and procedures
    • Learns new methods and procedures or modifies them to meet new standards
    • Is positive about new approaches and methods resulting from change
    • Maintains professional behavior at all times in representing the company
    • Does all routine work accurately and on-time; is aware of own impact on others
    • Responds promptly to customer inquiries
    • Takes responsibility for issues and, with assistance, works to find a solution
    • Works effectively in team settings
    • Shows appreciation for others' help and lends a hand when needed to complete shared tasks - At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.- We actively encourage everyone to apply.#LI-SL1-Job:-Relationship Management-Primary Location:-Massachusetts-Leominster-11 Park Street - 00662 - Leominster - Branch-Other Locations:-United States-Organization:-Consumer & Business Banking (1001)-Schedule:-Full-time-Job Posting:-Sep 25, 2020, 3:53:37 PM-

Keywords: Santander Holdings USA Inc, Leominster , Personal Banking Representative, Leominster, MA, Other , Leominster, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Drivers: Earn 47-58cpm w/ Great Perks! Awesome Equip & Bonuses!
Description: CDL-A Drivers: Earn 47-58cpm w/ Great Perks Awesome Equip amp Bonuses Call 866 351-5767 or Apply Online Below Millis Transfer can mean a lot to you and your family. With 84 years of experience (more...)
Company: Millis Transfer
Location: East Providence
Posted on: 11/24/2020

Class A CDL Over The Road Truck Driver - Weekly Home Time
Description: CLASS A CDL OVER THE ROAD amp REGIONAL TRUCK DRIVERS Kreilkamp Trucking is looking for great Class A CDL Over the Road and Regional Truck Drivers to Join our Family NOW HIRING OTR CDL A (more...)
Company: Kreilkamp Trucking Inc
Location: Woonsocket
Posted on: 11/24/2020

Shipt Shopper - Flexible Schedule Up To 22 An Hour
Description: Shipt Shopper - Flexible Schedule Up
Company: Kaya Jobs - Shipt
Location: Troy
Posted on: 11/24/2020


Packaging Position
Description: Auto req ID: 258489BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Troy
Posted on: 11/24/2020

Cashier
Description: Dollar Tree is seeking motivated individuals to
Company: Dollar Tree (Woonsocket
Location: Woonsocket
Posted on: 11/24/2020

Package Handler (Start Earning)
Description: Seasonal Delivery Warehouse Team Member - Earn up to 840 per week Hourly pay rate: Earn 16.00 - 21.00/hr The base pay for this role is 16.00/hr. Limited-time Opportunity Earn 2/hr extra for select (more...)
Company: Amazon
Location: Woonsocket
Posted on: 11/24/2020

Amazon Warehouse Assistant - Immediate Openings!
Description: Seasonal Delivery Warehouse Team Member - Earn up to 840 per week Hourly pay rate: Earn 16.00 - 21.00/hr The base pay for this role is 16.00/hr. Limited-time Opportunity Earn 2/hr extra (more...)
Company: Amazon
Location: Woonsocket
Posted on: 11/24/2020

Seasonal Retail Associate
Description: If you want an exciting job with one of the largest
Company: Burlington (Woonsocket)
Location: Woonsocket
Posted on: 11/24/2020

Senior Experience Design Researcher
Description: More information about this job: Overview: FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based (more...)
Company: FM Global
Location: East Providence
Posted on: 11/24/2020

Packaging Specialist
Description: Auto req ID: 258489BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Troy
Posted on: 11/24/2020

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Leominster RSS job feeds