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Awake Overnight Crisis Specialist

Company: Community Healthlink, Inc.
Location: leominster
Posted on: May 3, 2021

Job Description:

Overview

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (32 hrs/wk) Awake Overnight Crisis Specialist at our Leominster site.

The Communications and Triage Department serves over 30 cities and towns in Central Massachusetts, providing 24/7 intervention to individuals of all ages facing acute behavioral health and substances abuse crises. Crisis Specialists work with clients and community partners, providing telephonic intervention, verbal de-escalation, and assistance in finding a variety of resources to address each individual's needs. They engage in collaborative work with clients, family members, Master's-Level Clinicians, hospitals, schools, police departments, insurance companies, and various other community entities to ensure client's most acute needs are met as quickly as possible. Crisis Specialists work in an exciting and fast-paced environment as critical members of the Emergency Services Program."

Benefits:Compensation based on education and related work experience, licensure and other qualificationsHealth and Dental insurance (available upon starting)Generous paid sick, personal, holiday, and vacation timeCEU benefitsLife and Disability insurance401k with agency contributionWellness activity discountsWork related travel reimbursement

Responsibilities

* Provide coordination of all telecommunications for the Emergency Services in providing telephonic support to individuals in crisis and assess the need for clinical intervention in a high volume call center. * Provide administrative support to clinicians engaged in short term crisis intervention. * Appropriately prioritize active cases, assessing the potential risk to the clinician, coordinate internal and external resources. * Assist clinicians in the office with client services, triage, and screening. * Provide referrals and/or placement to multiple levels of care * Awake overnight staff must be able to remain awake and alert during the overnight shift to provide a safe and healthy work environment for our clients and coworkers * Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Qualifications

* Awake overnight staff must be able to remain awake and alert during the overnight shift to provide a safe and healthy environment for our clients and co-workers * Grade 6: Bachelor's degree required; preferably in the field of psychology or human services * Minimum of 2 years experience in Human Services related position required. * Treatment experience with individuals in a mental health setting preferred * Experience in providing treatment to those in crisis and abusing substances is highly desired * Must have strong organizational skills and the ability to multitask handling multiple pieces of data. * Strong telephone skills require * All bilingual candidates are strongly encouraged to apply * Must be able to pass a CORI background check

Keywords: Community Healthlink, Inc., Leominster , Awake Overnight Crisis Specialist, Other , leominster, Massachusetts

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