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Assistant Program Coordinator-Crisis Stabilization Unit

Company: Community Healthlink
Location: Leominster
Posted on: May 3, 2021

Job Description:

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Assistant Program Coordinator  in Northern Worcester County.


The North County Crisis Stabilization Unit (CSU) serves clients who are admitted due to struggle with a mental health crisis often additionally struggling with substance abuse. Our clients enter the program with an evaluation and client history completed by a qualified clinician prior to admission. The CSU may be used as a diversion to prevent a hospitalization or as a step-down immediately following a psychiatric hospital discharge to assist the client in transitioning back into the community. The unit receives admissions 24 hours/day, 365 days/year depending on bed availability (13 beds) for clients who do not need hospital level of care and meet the unit’s admission criteria. Although a voluntary program, individuals must remain on the unit for the duration of their stay for safety and treatment purposes. Clients meet with a multi-disciplinary team to aid with following their individualized treatment plan and meet their treatment goals as well as a psychiatric workup and medication evaluation.

The population includes both males and females that are at least 18 years of age.


Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
CEU benefits
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement

  • Quality Management: Provide managerial duties for the Crisis Stabilization Unit program; oversight of clients, staff, and facility. Perform all duties using recovery oriented principles. Act as the Program Director in his/her absence.
  • Documentation: Ensure accuracy and timeliness of client documentation, admission and discharge forms, special billing and other necessary documentation. Facilitate the transition for referrals, admissions, and discharges. Strive to maintain maximum bed capacity. Complete documentation and necessary program reporting.
  • Supplies: Order and obtain supplies for the program, including but not limited to grocericies, client medications, office and medical supplies. Code receipts and invoices for the unit.
  • Program Management: Plan, implement and continuously evaluate rehabilitative and support services through assessments, treatment planning to meet individualized needs, and development of peer support groups. Schedule with peers individual times to meet with consumers. Facilitate staff meetings and trainings.
  • Medication: Oversee and enforce MAP policies and procedures. Audit medication transcription sheets and narcotic books. Quality control check medication documentation, destruction logs, and records of medictions entering and exiting the program. Review incident reports and follow through with required trainings.
  • Personnel, Training, Supervision: Provide ongoing supervision to program staff. Manage staff schedule, timekeeping and timecard approval for all staff. Fill in for residential counselors as needed. Assist Program Director in hiring, training, and disciplinary actions.
  • Facilities: Identify problem areas and coordinate work for upkeep of site. Insure day-to-day upkeep of residence and workplace. Work with consumers and staff to maintain the residence on a daily basis including chores, bedroom upkeep, yard and other housekeeping duties.
  • Liaison: Serve as a liaison among other departments and with other agencies in order to facilitate a continuum of care. Contact client collaterals including but not limited to psychiatrists, therapists, and pharmacies.
  • Referrals: Approve intakes for the unit requiring supervisory approval and/or additional support. Facilitate the transition for referrals and admissions for clients entering the program as a step-down level of care from an inpatient hospital setting.
  • Other Duties: Perform other related professional duties required in order to provide quality clinical programming. Operate program in an efficient and effective manner ensuring compliance with CHL policies and procedures, DPH and MAP regulatory requirements.
  • Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors. 

  • Bachelor's degree in Social Work or related human services field plus 2 years experience
  • Supervisory experience preferred
  • Requirement of MAP certification or required within 6 months of hire
  • Must be able to pass a CORI background check
  • Current valid US-issued drivers license and ability to provide registered and insured automobile for work related purposes including occasionally transporting clients

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

Keywords: Community Healthlink, Leominster , Assistant Program Coordinator-Crisis Stabilization Unit, Other , Leominster, Massachusetts

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