Title: Nursing Supervisor
Department: Nursing Supervision
Requisition #: 214314
Shift: 7:00am to 3:30pm including every other weekend and
Posting Date: 5/13/2021
Location: HealthAlliance, Primarily Clinton Campus, with
occasional float to Leominster Campus as needed.
$5,000 Sign On Bonus! Per UMMHC Policy, candidates already
working for UMASS Memorial Healthcare are not eligible for this
HealthAlliance-Clinton Hospital is part of the UMass Memorial
Health Care system. Serving northern central Massachusetts, we are
committed to improving the health of people through excellence in
care and comprehensive health services. Promoting healthy lifestyle
habits, we serve as a role model by having a tobacco and smoke free
campus and hiring nicotine free employees. By exploring careers
with us, you are committed to giving your best to our patients, our
community and everyone working on our HealthAlliance-Clinton
Hospital Care Team. Whatever your career choice, know that at
HealthAlliance-Clinton Hospital you can make a difference.
The Nursing Supervisor has the administrative responsibility for
the overall coordination of nursing services during an assigned
off-shift, such as evenings, nights, week-ends and holidays. The
Nursing Supervisor is responsible for ensuring the most efficient
coordination patient placement and efficient patient flow, and is
responsible for effectively communicating with appropriate Nurse
Managers about issues that arise in their absence and for serving
as an administrative, clinical and educational resource to the
patient care staff.
Serves as the administrative authority responsible for the
provision of quality nursing care and the smooth function of all
nursing units on an assigned shift, working collaboratively with
physicians, administrators and other patient care staff. Directs
all bed management/flow activities.
Responsible for leading the bed management and appropriate,
efficient bed placement. Actively manages patient flow to ensure
reduced boarding time in ED.
Responsible for monitoring the quality of nursing services.
Receives reports throughout the shift.
Performs rounds throughout the shift to assure efficient patient
flow and high quality, safe patient care.
Addresses and resolves urgent concerns, patient and family
complaints occurring during the shift; and notifies the appropriate
Nurse Manager as necessary.
Coordinates the smooth transition of operations upon shift
changes. Receives reports from the off-going Nurse Supervisor about
patient and staffing concerns and provides a report to the
on-coming Nurse supervisor.
Assures that proper staffing is in place. Coordinates efforts
with the appropriate Nurse Managers to determine the optimal
allocation of staff per shift on each unit. Reviews schedules,
receives employee call-offs, replaces for absences for upcoming
Provides advice and counsel to nursing staff for emergencies and
in medical management, crisis and behavior management
Leads appropriate action in response to emergency situations.
Coordinates with other functions, such as engineering, maintenance
and security. Notifies Nursing Directors or Senior
Management in timely fashion when appropriate.
Maintains a current knowledge of trends and techniques in the
field of nursing and specialized areas applicable to
Directs staff response to emergencies, such as severe weather,
Notifies Nursing Managers of particular staff learning
Assists Nursing Managers in completing performance evaluations
for nurses on assigned shift.
Addresses urgent employee issues and administers appropriate
personnel action in the event of urgent employee discipline
Interacts with the electronic staffing and scheduling
Utilizes the electronic solutions including the time and
attendance system, productivity reporting and acuity modules.
Coordinates the replenishment of supplies during the shift as
Participates in process improvement and system process
Functions as a resource to staff related to the electronic time
and attendance system
Functions as a super-user for various systems including the
electronic medical record.
Meets established productivity standards.
Facilitates and promotes the sharing of knowledge and content
Takes responsibility for ensuring that all work outcomes satisfy
the UMass Memorial Health System True North.
The individual must support the mission, vision, and goals of
HealthAlliance-Clinton Hospital and serve as a role model for CARES
Adheres to change control processes.
Participates in cross training to optimize department
Demonstrates excellent attendance and actively participates in a
variety of meetings and training sessions as required.
Demonstrates a friendly, responsive, service-minded attitude to
all internal and external customers.
Communicates ideas effectively. Shares information and keeps
others properly informed. Gives, and is open to useful
Adheres to the Hospital Code of Conduct and Behavior Standards
and dress code.
Complies with established environment of care/safety policies
and procedures and all health and safety requirements.
Maintains and fosters an organized, clean and safe work
Contributes to the development and application of process
Maintains a collaborative, team relationship with peers and
colleagues in order to effectively contribute to the group's
achievement of goals and to help foster a positive work
Attends staff meetings and in-service programs as required or
directed. Keeps current with hospital and unit changes by reading
communication boards and/or books, bulletin boards, posted notices
and reads and responds to e mails on a regular basis.
Practices cost containment and fiscal responsibility through the
efficient use of supplies, equipment, time, etc.
Complies with established departmental policies, procedures and
Attends variety of meetings, conferences, seminars as required
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and
Respects diverse views and approaches, and contributes in
maintaining an environment of professionalism, tolerance, civility
and acceptance toward all employees, patients and visitors.
Performs other similar and related duties as required or
All responsibilities are essential job functions.
The ability to supervise a nursing shift at a busy community
hospital, an excellent knowledge of nursing practices and
regulatory and legislative requirements, and very good problem
solving, planning and organizing skills.
The ability to use computer based nurse scheduling systems, and
to use standard business office applications software, such as MS
Must be a graduate of a recognized school of Nursing
A Bachelor's degree in Nursing is preferred.
5 years of clinical nursing experience and demonstrated skill in
a team leader role.
Current Massachusetts Registered Nurse License is Required.
Unless certification, licensure or registration is required, an
equivalent combination of education and experience which provides
proficiency in the areas of responsibility listed in this
description may be substituted for the above requirements.
Department-specific competencies, including age-specific
competencies and their measurements will be developed and
maintained in the individual departments. The competencies will be
maintained and attached to the departmental job description.
Responsible managers will review competencies with position