Employment Counselor, DES
Company: State of Massachusetts
Posted on: June 9, 2021
The Department of Career Services (DCS) oversees the
Commonwealth's network of One-Stop Career Centers, that assist
businesses in finding qualified workers and providing job seekers
with career guidance, as well as referral to jobs and training. DCS
strengthens the Career Center system through continuous improvement
processes, and innovative business practices that maximize
resources, foster partnerships, and engage employers to ensure a
skilled, motivated, and adaptable workforce capable of meeting the
emerging labor market needs of the Commonwealth, now and in the
The Employment Counselor will perform as part of a team to
achieve the MassHire North Central Career Center goals. The
Employment Counselor will evaluate employment and/or training
services applicants with substantial and/or significant barriers to
employment to determine eligibility for and appropriateness of
various employment and/or training program services; review and
analyze client information through records, tests, interviews and
observations to determine appropriateness for training; advise
clients on such matters as developing employment plans, job search
methods, techniques, processes and career planning; conduct and
review labor market information to set realistic expectations for
job searching and potential training needs; conduct counseling
interviews; confer with agency staff and partner organizations to
determine appropriateness of referrals; describe, explain, or
answer inquiries concerning eligibility, procedures and benefits
related to agency programs; maintain liaison with public and
private organizations and service providers; conduct job searching
and informational workshops and performs related duties as
required. Bi-lingual preferred
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES
- Review and analyze client information obtained through
interviews, records, tests, and observation to determine employment
and training interests, vocational aptitudes and abilities,
substantial or significant barriers to employment, and eligibility
for agency services and programs to make recommendations; to meet
- Conduct counseling interviews with individual clients or groups
of clients who have substantial and/or significant barriers to
employment to assess the type and extent of the barriers, to
accessibility for available, to guide, to motivate, and suggest
approaches, and to assist clients in achieving occupational
vocational and/or training goals based on the clients' needs and
- Advise clients on such matters as job search methods,
techniques and processes either individually or in a group setting,
dealing with substantial or significant barriers to employment, to
motivate clients, and' to recommend specific courses of action to
prepare clients for employment and/or training opportunities.
- Answer inquiries concerning eligibility, procedures, and
benefits using agency guidelines to inform clients and other
interested parties of agency programs and services.
- Maintain liaison with public and private organizations to
promote agency programs and services, to exchange information and
to develop the resources necessary to provide client services. Work
closely with our WIOA mandated partners for the purposes of
providing the best possible service to shared customers.
- Compile occupational, educational, and other pertinent
information to assist clients in determining vocational and
educational interests and goals. When appropriate, create a career
plan for customers in need of in-depth services.
- Refer clients to appropriate training and employment
opportunities; follow up in a timely fashion, for customers
enrolled in career planning follow up should be conducted at a
minimum of every 30 days continually update MOSES with services and
notes to describe those services.
- Administer and interpret various DCS tests.
- Review RESEA goals and determine which additional services
would be beneficial to the job seeker, schedule a follow up
appointment for customers.
- Provide meaningful Unemployment Insurance navigation services
IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS
OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL BE UTILIZED
FOR PLACEMENT WITHIN THE SALARY RANGE.
First consideration will be given to those applicants that apply
within the first 14 days.
Minimum Entrance Requirements:
Applicants must have at least (A) two years of full-time, or
equivalent part-time, professional experience in employment
counseling, vocational counseling, guidance, placement counseling,
rehabilitation counseling or educational counseling, or (B) any
equivalent combination of the required experience and the
I. A Bachelor's or higher degree with a major in counseling or
guidance may be substituted for the required experience.*
- Education toward such a degree will be prorated on the basis of
the proportion of the requirements actually completed.
Special Requirements: None.
An Equal Opportunity / Affirmative Action Employer. Females,
minorities, veterans, and persons with disabilities are strongly
encouraged to apply.
Keywords: State of Massachusetts, Leominster , Employment Counselor, DES, Other , Leominster, Massachusetts
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