Patient Support Representative - No Nights or Weekends!
Company: Regional Home Care
Location: Leominster
Posted on: January 15, 2023
Job Description:
Job DescriptionWe offer many exciting benefits including:
- Competitive Salary
- Company Matched 401K
- Health, Dental & Vision Insurance
- Long Term Disability Insurance
- Paid Time Off
- Consistent Monday through Friday Work Schedule - No weekend or
evening hours!
- Full-Time Shifts Available
- Opportunities for career growth and further trainingAbout
UsSince 1982, Regional Home Care has a passion for making a
difference in the lives of our patients. We do this by connecting
with our patients, their caregivers, and healthcare professionals
with superior accuracy, attention to detail and prompt and
unparalleled service. This is the reason why we are the Northeasts
leading independent sleep therapy service and supplier of
respiratory services and durable medical equipment. Job
DescriptionAre you an allied health professional looking for a
consistent, in-office, and less demanding schedule, but still
wanting to work in healthcare and make an impact on the lives of
patients? If so, this position could be the perfect fit for you!
RHC is currently searching for Patient Support Representatives,
also known in house as Sleep Coaches. In this role, you would
provide support to patients during their initial compliance period,
and encourage the use of their CPAP or BiPAP machines. This
includes making outgoing check in calls to patients,
troubleshooting equipment, and interpreting and using data from
their machines to decide how to guide that patient. We offer a
team-based environment with extensive training to ensure confidence
and success of our staff and patients. Responsibilities:
- Answer incoming calls and make outgoing calls to patients
- Interpret and analyze data related to sleep apnea
- Problem solve with patients about their PAP machine and
supplies
- Communicating clearly and professionally via phone, and
email
- Gain knowledge of company respiratory products and
services
- Perform and process other assigned tasks on a daily
basisRequired Skills:
- Excellent communicator with a passion to provide outstanding
customer service
- Proficient computer skills
- Self-motivated and able to prioritize daily workflow
- Multitasker with ability to work in a fast-paced
environment
- Resourceful and solution oriented with the ability to problem
solve
- High school diploma or equivalent preferredWhy work at Regional
Home Care? We offer the opportunity to work with a market leading
and highly respected New England based DME company. You will be
able to really add value and make an impact on the lives of our
patients, have the autonomy to manage your workload and receive
ongoing training and support. We offer competitive compensation and
benefits including paid vacation/sick/personal days, comprehensive
medical, dental, and vision insurance, and a company matched
401k.Company's website:
Keywords: Regional Home Care, Leominster , Patient Support Representative - No Nights or Weekends!, Other , Leominster, Massachusetts
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