Sales Operations Analyst

Company: New England Wire Products, Inc.
Location: Leominster
Posted on: June 24, 2022

Job Description:

New England Wire Products (NEWP) designs and manufactures custom wire rack displays for clients in the beverage, home center, grocery, convenient store industries, as well as many others. We provide our clients with high quality, in-house design, engineering, manufacturing, powder coating, and printing services, and customer service. NEWP has over 600,000 square feet of manufacturing space across Massachusetts, Georgia, and Maine. NEWP has a salesforce presence nationwide and has been growing steadily over the last 43 years. We are looking for a Sales Operations Analyst who is proactive, detail oriented, organized, able to multi-task, and enjoys a fast-paced environment.
The Sales Operations Analyst will join the sales teams to help achieve their business goals. This highly visible role reports to the Sales Director and will contribute to day-to-day support of sales as well as driving strategic initiatives to improve sales productivity, accurate reporting, intelligence, and planning. As the Sales Operations Analyst, you will support the organization by ensuring the output of reliable and accurate reporting, analysis and other operational requirements that support the sales organization. You would be a key contributor to ongoing sales activities and sales reporting. You must be able to work in fast paced on-site work environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. Key responsibilities - Provide operational support for the sales team on systems and processes - Support assigned aspects of sales operations - Develop accurate reporting and insights on sales performance with Salesforce - Support sales on-boarding and on-going sales training as a subject matter expert - Contribute to on-the-job coaching as well as training content and delivery - Develop, socialize, and evolve a winning sales content and training strategy - Coach sales managers and develop their ability to improve team performance - Generate weekly, monthly, and quarterly operational dashboards and reports for the Sales organization to provide actionable insights and drive decision making - Provide revenue insights and analysis to inform decision-making - Proactively monitor the quality of supporting sales data and highlight areas for improvement - Perform deep dive analysis on any reporting questions/concerns from leadership - Develop best practices that align sales analytics with company initiatives - Assist with ad hoc tasks and analysis to support the organization - Understand the business unit objectives (types of desired business, target pricing levels, etc.) and act accordingly in day-to-day activities - Report on key performance indicators and metrics to assess sales effectiveness and achievement of the function's goals and objectives
Beneficial Skills And Experience - Previous experience in sales operations and/or sales enablement, ideally within manufacturing - A thoughtful, systematic approach to systems and processes - A focus on investments that deliver robust, repeatable and scalable outcomes - Excellent problem-solving and analytical skills - A self-starter, who will create sales enablement materials themselves as well as leading others - Ability to manage across boundaries and communicate effectively with Sales, HR, Finance and Marketing - Experience with Salesforce and data reporting toolsRequirements - Bachelor's Degree in Business Administration, Finance, or related field - 2+ years of relevant experience in sales operations - Ability to work in a high-intensity environment - High attention to detail and ability to meet tight deadlines - Strong analytical and problem-solving skills with sound business judgement - Excellent presentation skills and an ability to build simplified professional reports and slide decks - Excel expert and comfortable with MS Office Suite - Solid understanding of Salesforce CRM data model and reporting

Keywords: New England Wire Products, Inc., Leominster , Sales Operations Analyst, Professions , Leominster, Massachusetts